A Simple Framework For Better Delegation

A Simple Framework For Better Delegation

Insight from Hotsinger

Don’t delegate in the dark.

One tool we can use: “Task Relevant Maturity” (or “TRM”).

We can think of it as a spectrum.

On the high end, we have highly skilled individuals with a high level of agency. They’re proficient at their jobs and tend to will their way through any blockers.

On the low end of the scale, we have lower-skilled (often more junior) individuals who may lack confidence in executing without support.

Understanding where your reports fall on this scale isn’t an exact science, but the best way to determine their relative TRM is through frequent and honest 1:1’s (a topic we’ve already covered).

In those meetings, gauge how well your report can define the "why" behind their job.

How well can they explain the reason for the task you're delegating to them?

How well can they (on their own) formulate and explain a detailed plan to get from zero to the desired outcome?

If they can do both, odds are that they're fairly high-TRM.

For high-TRM individuals:

• You can trust them with more important/urgent tasks.

• You can define a desired outcome rather than a process to follow.

• You can afford to check in on task status less, and instead monitor results.

For lower-TRM individuals:

• You should not delegate high-importance tasks.

• You will often need to clearly define a step-by-step process for them to follow.

• You will need more frequent check-ins on project status.

Over time, your team's TRM will increase. They'll get better at their jobs, they'll have more context around the bigger picture, and you can delegate more effectively without work.

Learn More: How Andy Groves defines TRM