Set Up Your Onboarding AI 🤖

Set Up Your Onboarding AI 🤖

Insight from Zapier

New hires ask a lot of questions (as they should!).

If we’re being honest, a lot of the time they’re the same questions that dozens of new hires have asked before.

Centralizing onboarding information is nothing new. But what if we got ✨ fancy ✨ with it?

Enter: your Onboarding AI 🤖

Using Zapier Chatbots, you can upload all of your relevant onboarding docs (handbooks, FAQs, etc.), and create a fully functional onboarding chatbot for your new hires to direct any basic questions to.

You can then add it to Slack, and integrate literally any other app so that automated actions take place in response to certain queries or responses.

New hire needs a laptop shipped? The chatbot can create a ticket for your IT team.

Fresh team member needs project access? The chatbot can add them to relevant Trello boards.

If you really want to go the extra mile, try:

• Customizing your bot's tone to match your culture. 

• Uploading a “lore” document as one of the knowledge sources so that it knows your company history (and all the inside jokes).

• Adding a quick survey at the end of each chat. Use the responses to refine your bot and onboarding process. Continuous improvement, baby!

Here’s Zapier’s guide for getting the chatbot set up