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Ops NewsletterOps Newsletter
⚙️ Ops Playbook #63

⚙️ Ops Playbook #63

Handling tough colleagues, bridging generation gaps, and knowing when it’s time to let someone go.

Rameel Sheikh
Rameel Sheikh
TutorialTutorial
Create Effective Candidate Experience Surveys

Create Effective Candidate Experience Surveys

Experimenting with a new format

ManagementManagement
Follow-The-Sun model for 24/7 support and service

Follow-The-Sun model for 24/7 support and service

Achieve seamless 24/7 support with strategic global hiring, clear handoff processes, and respect for team schedules across key time zones.

Rameel Sheikh
Rameel Sheikh
ManagementManagement
How to handle conflicts in virtual teams

How to handle conflicts in virtual teams

Manage virtual conflicts by fostering respectful debate, building rapport, asking open questions, switching to calls for clarity, and encouraging empathy.

Rameel Sheikh
Rameel Sheikh
ManagementManagement
Building teams in different time zones

Building teams in different time zones

Create cohesive remote teams by aligning time zones, scheduling overlapping work hours, and using shared calendars for smooth collaboration.

Rameel Sheikh
Rameel Sheikh
Ops NewsletterOps Newsletter
⚙️ Ops Playbook #62

⚙️ Ops Playbook #62

Build a global team with the Follow-The-Sun model, handle conflicts smoothly, and sync across time zones.

Rameel Sheikh
Rameel Sheikh
Case StudyCase Study
⚙️ The Hidden Fee That Survived Fintech's Revolution

⚙️ The Hidden Fee That Survived Fintech's Revolution

Global Payroll "Tax"

Rameel Sheikh
Rameel Sheikh
ManagementManagement
A Leader’s Guide to Active Listening

A Leader’s Guide to Active Listening

Engage fully in one-on-ones by minimizing distractions, echoing key points, and observing non-verbal cues to truly understand your team.

Rameel Sheikh
Rameel Sheikh
ManagementManagement
Encouraging An “Owner’s Mindset” in Your Team

Encouraging An “Owner’s Mindset” in Your Team

Use Open Book Management to boost ownership by sharing key financial metrics and showing how each team member impacts company success.

Rameel Sheikh
Rameel Sheikh
Ops NewsletterOps Newsletter
⚙️ Ops Playbook #61

⚙️ Ops Playbook #61

Build an owner’s mindset, simplify decisions, and master active listening.

Rameel Sheikh
Rameel Sheikh
ManagementManagement
“Xanax for Decision Making”

“Xanax for Decision Making”

Simplify decisions with a matrix of options, benefits, costs, and mitigations to shift teams from debates to problem-solving.

Rameel Sheikh
Rameel Sheikh
Case StudyCase Study
⚙️ How OpenStore Turned "Try-Before-You-Buy" Into an M&A Operating System

⚙️ How OpenStore Turned "Try-Before-You-Buy" Into an M&A Operating System

Try before you buy

Rameel Sheikh
Rameel Sheikh
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