The Bottleneck
28,000+ COOs and managers turn to us for insights on scaling, tackling the operational chaos, and mastering what most guides skip. From HR to finance to compliance—written by a COO who gets it, for COOs who live it.
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When Life Gives You Constraints, Make Profit
Create a Business Continuity Plan with a clear policy, impact analysis, tolerance levels, recovery strategies, and a tested Disaster Recovery Plan.
Save 3–6 months of expenses using automated transfers, tiered accounts, and annual reviews to prepare for unexpected challenges.
Identify waste in software, marketing, taxes, payroll, and supplies to run a leaner, smarter business without sacrificing growth.
Cash reserves, cost audits, and business continuity plans—protect your business before the next storm hits.
Use Anthropic's Claude to build templates for a fair, thorough performance review process.
Consider firing when chronic issues persist despite multiple chances, affecting team morale and productivity.
Foster collaboration and trust by pairing team members across generations for project work.
Identify, address, and prevent conflicts for harmony.
Handling tough colleagues, bridging generation gaps, and knowing when it’s time to let someone go.
Experimenting with a new format
Achieve seamless 24/7 support with strategic global hiring, clear handoff processes, and respect for team schedules across key time zones.
